Working as a project manager or a system administrator taught me the most important thing you need to know when working in a company.
If someone asks you to deploy a new tool for internal use, nod, write it down on a post-it, and forget about it. if half a dozen people start complaining they need that tool, install it.
The truth about new internal tools: no one actually want to use new tools. People keep asking for them because they seem a good idea, because they read about them in some IT magazine or just to remember other people they’re the boss. But 99.5% of the time, no one ever uses them.